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Salt & Serenity Grotto ("we" or "us") respects the privacy of our website visitors ("you" or "user"). This Privacy Policy outlines how we collect, use, and disclose information that you provide to us through our website (the "Website").

Information We Collect:

We collect two types of information through our website:

1. Non-Personally Identifiable Information:

  • We may collect non-personally identifiable information ("Non-PII") about your use of the Website, such as your IP address, browser type, operating system, the pages you visit, and the time of your visit. This information is collected through the use of cookies and other tracking technology, which are discussed further below.

  • We may also collect information about your device, such as its unique device identifier and location data (with your consent).

2. Personally Identifiable Information: ("PII")

  • We only collect certain personally identifiable information ("PII") that you voluntarily provide to us, such as your:

    • Name

    • Email address

    • Password

    • Payment information (including credit card data, if applicable)

    • Comments, feedback, product reviews, recommendations, and personal profile information (if you choose to provide them)

Use of Information:

We use the information we collect for the following purposes:

  • To operate and maintain the Website and provide you with the services offered.

  • To process your orders and transactions.

  • To send you marketing communications, such as newsletters and promotional offers (with your consent).

  • To respond to your inquiries and requests.

  • To improve the Website and our services.

  • To analyze how users interact with the Website.

  • To comply with legal and regulatory requirements.

Sharing of Information:

We may share your information with third-party service providers who help us operate and maintain the Website and provide our services. These third-party service providers are contractually obligated to keep your information confidential and secure. We will not share your PII with any other third-party without your consent, except as required by law or to protect the rights, property, or safety of ourselves or others.

Cookies and other Tracking Technology:

We use cookies and other tracking technology to collect Non-PII about your use of the Website. Cookies are small data files that are stored on your device when you visit a website. They allow the website to "remember" your actions and preferences over time. You can choose to disable cookies through your browser settings, but some features of the Website may not function properly if you do so.

Data Retention:

We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights:

You have certain rights regarding your PII, including:

  • The right to access your PII

  • The right to rectify inaccurate PII

  • The right to request deletion of your PII

  • The right to restrict the processing of your PII

  • The right to object to the processing of your PII

  • The right to data portability

Contact Us:

If you have any questions about this Privacy Policy, please contact us.

Changes to this Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. We will post any changes to the Website. Your continued use of the Website after any changes are posted signifies your acceptance of the revised Privacy Policy.

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